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Home Existing Customers Knowledge Base Telephone Call Diversion - Standard
Call Diversion - Standard Print E-mail
Allows customers to have all calls diverted to another number - anywhere in the UK, most overseas destinatations or to a mobile phone. Customers can choose to divert all calls, divert on no reply or diversion if the line is busy.

Instructions for the use of customer controlled call diversion products:

Diverting Calls (switch on) * Code * Phone number to divert to #
Switching off # Code #
Checking * # Code #

Diversion Codes: 
  • 21 (all calls)
  • 61 (diverts calls you don't answer, calls will divert after 15 seconds)
  • 67 (diverts calls when you are engaged)

Note: Customers will be billed for the cost of the diverted call leg.