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Home Existing Customers Telephone Choose to Refuse
Choose to Refuse Print E-mail

Choose to Refuse lets you put a stop to nuisance or unwanted calls by stopping them from getting through to you. You can block up to ten numbers. Callers who have had their call rejected will hear an announcement stating that their calls are not being accepted.

Instructions
To bar the last call you received - Dial 14258
(You will be prompted to dial ** to confirm that you wish to bar that number from calling you.

To bar other numbers at any time
Dial 14258, enter your PIN, Choose to Refuse will give you a choice of the following:

- Adding a number to your list
Make sure you include the area STD code before UK numbers, press # at the end of the number to tell Choose To Refuse that it is the end of the number.

- Reviewing your barred number list
You can check your list at any time. Choose To Refuse will tell you the number and the date that it was barred. Also choose this option if you want to delete a number from your list.

- Changing your PIN number
Some obvious PINs such as 5678 and 2222, or PINs that use numbers in obvious patterns on your dialing keypad such as 2580 are not allowed.